Digital Quality Management and Climate-Oriented Performance in Moroccan Industrial Firms
DOI:
https://doi.org/10.68337/cpsm.v1.i2.2026-043Keywords:
Digital quality management, Quality 4.0, data-driven process control, climate-oriented performance, Moroccan industrial firms, environmental strategic commitment, sustainable operations, SPSSAbstract
This paper examines how digital quality management can support climate-oriented performance in Moroccan industrial firms. Total quality management and sustainability have been widely discussed, but the operational mechanism through which digitalized quality practices produce climate-related improvement is still poorly specified, particularly in emerging industrial economies. Drawing on the resource-based view, dynamic capabilities theory, and the natural resource-based view, the paper develops a testable model in which digital quality management improves climate-oriented performance through data-driven process control. The model also proposes environmental strategic commitment as a boundary condition that strengthens the translation of process data into climate-oriented improvement. A quantitative research design is proposed, based on a structured survey of Moroccan industrial firms targeting managers and professionals in quality, production, operations, logistics, sustainability, digital transformation, and continuous improvement. The analysis plan combines reliability analysis, exploratory factor analysis, correlation analysis, multiple regression, mediation testing, and moderation testing in IBM SPSS Statistics. The contribution is to connect Quality 4.0, evidence-based process control, and climate-oriented performance in a model that is grounded in theory and can be tested empirically. The paper offers practical guidance for firms seeking to move from formal quality systems toward measurable environmental and operational improvement.
References
[1] Quality Management Systems: Requirements, ISO 9001:2015, International Organization for Standardization, Geneva, Switzerland, 2015. [Online]. Available: https://www.iso.org/standard/62085.html
[2] Rajan Ranjith Kumar, L. S. Ganesh, and Chandrasekharan Rajendran, "Quality 4.0: A review of and framework for quality management in the digital era," Int. J. Qual. Reliab. Manag., vol. 39, no. 6, pp. 1385-1411, 2022, doi: 10.1108/IJQRM-05-2021-0150.
[3] Hu-Chen Liu, Ran Liu, Xiuzhu Gu, and Miying Yang, "From total quality management to Quality 4.0: A systematic literature review and future research agenda," Front. Eng. Manag., vol. 10, no. 2, pp. 191-205, 2023, doi: 10.1007/s42524-022-0243-z.
[4] Diana Oliveira, Helena Alvelos, and Maria J. Rosa, "Quality 4.0: Results from a systematic literature review," TQM J., vol. 37, no. 2, pp. 379-456, 2025, doi: 10.1108/TQM-01-2023-0018.
[5] Jay Barney, "Firm resources and sustained competitive advantage," J. Manag., vol. 17, no. 1, pp. 99-120, 1991, doi: 10.1177/014920639101700108.
[6] David J. Teece, Gary Pisano, and Amy Shuen, "Dynamic capabilities and strategic management," Strateg. Manag. J., vol. 18, no. 7, pp. 509-533, 1997, doi: 10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z.
[7] Stuart L. Hart, "A natural-resource-based view of the firm," Acad. Manag. Rev., vol. 20, no. 4, pp. 986-1014, 1995, doi: 10.2307/258963.
[8] Xiaowei Ding, Darko B. Vuković, Boris I. Sokolov, Natalia Vukovic, and Yali Liu, "Enhancing ESG performance through digital transformation: Insights from China's manufacturing sector," Technol. Soc., vol. 79, Art. no. 102753, 2024, doi: 10.1016/j.techsoc.2024.102753.
[9] Hantao Liu, Xiaoyun Zhang, and Yang He, "Digital transformation and ESG performance: Empirical evidence from Chinese listed companies," Sustainability, vol. 17, no. 13, Art. no. 6165, 2025, doi: 10.3390/su17136165.
[10] Magdalena Marczewska, Scott W. Hegerty, Roma Panwar, and Mariusz Kostrzewski, "Digital transformation, ESG, and companies' performance: An exploratory study of the European food sector," J. Technol. Transf., vol. 51, no. 3, pp. 1798-1819, 2026, doi: 10.1007/s10961-025-10247-1.
[11] Chenxi Wang, Yan Lin, Yiping Song, and Siqi Yang, "Impact of digital transformation on ESG performance in manufacturing enterprises: From the perspective of internal interaction in digital transformation," Sustainability, vol. 18, no. 5, Art. no. 2349, 2026, doi: 10.3390/su18052349.
[12] Meixuan Zhang and Zongsheng Huang, "The impact of digital transformation on ESG performance: The role of supply chain resilience," Sustainability, vol. 16, no. 17, Art. no. 7621, 2024, doi: 10.3390/su16177621.
Downloads
Published
Data Availability Statement
No new data were created or analyzed in this study.Conference Proceedings Volume
Section
Categories
License
Copyright (c) 2026 The Authors
This work is licensed under a Creative Commons Attribution 4.0 International License.
Articles published in Conference Proceedings in Science and Management are made available under the Creative Commons Attribution 4.0 International License (CC BY 4.0). Authors retain copyright in their work and grant the journal first publication rights. Readers are free to share and adapt the published material for any purpose, including commercial use, provided appropriate credit is given to the author, a link to the license is provided, and any changes are indicated.
